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Careers

Established in 1981, Gay Men's Health Crisis (GMHC) is the oldest not-for-profit AIDS service organization in the U.S. GMHC is dedicated to providing direct services, education, and advocacy to men, women, and children living with HIV/AIDS. GMHC fights to end the AIDS epidemic and uplift the lives of all affected. We are committed to staff development and provide a competitive compensation and benefits package. We value diversity and are proud to be an equal opportunity employer.

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Current Openings:

Assistant Director, Mental Health Services

Care Manager Level 2

Case Manager/Vocational (Full-time)

Case Manager/Vocational Counselor (Part-time)

Client Advocate

Client Navigation Specialist

Contracts & Budget Accountant

Community Health Worker

Community Nutrition Educator

Data Entry Specialist

Director of Community Outreach

Director, Geffen Center

Grant Writer, Foundations and Corporations

HARP Care Manager

Health Homes Clincal Supervisor

Job Developer

Managing Director, Prevention

Managing Director, Substance Abuse Services

Mental Health Counselor (LCSW)

Nutrition Program Assistant

Outreach Coordinator-Geffen Center

Outreach Worker

Peer Care Navigator

Peer Counselor

Psychiatric Nurse Practitioner (Part-Time)

Senior Accountant

Staff Attorney

Temporary, Coordinator Data Analysis

Vice President of Communications and Marketing


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Assistant Director, Mental Health Services
 

Position Description:Responsible for supporting the Director in the day-to-day administrative, supervisory and clinical management of the mental health treatment clinic, which includes the OMH licensed out-patient mental health treatment clinic (Article 31) and Ryan White funded Mental Health Services. The Assistant Director specifically ensures that grant-funded requirements and deliverables for mental health services are met. The position works to monitor and advise staff around their productivity, and monitor and advise the Director around programmatic achievement of targeted deliverables.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Maintains primarily responsibility over the grant-funded mental health services, monitoring and ensuring the following: deliverables are met, program maintains audit readiness, and contract requirements are met and services are provided in accordance with the funder's payability guide and rules; provides monthly reports and attends provider meetings.
  • Supports the Director in developing treatment modalities consistent with OMH regulations to ensure evidence-based, culturally competent, trauma-informed mental health disorder treatment of highest possible quality. Oversee admission and discharge process, treatment planning and case conferences for all clients.
  • Monitors and reports to the Director on a regular basis the staff productivity levels and identifies areas in need of focus and attention with recommendations on needed interventions.
  • Regularly monitors reports and collaboratively develops monitoring tools when necessary as they relate to projected deliverables and staff performance improvement.
  • Supports Director in overseeing incident reporting, ensuring incidents are appropriately reported via the Justice Center, NIMRS, and when necessary, root cause analysis is conducted and remedies are implemented.
  • Maintain approximately 0.5 FTE clinical caseload.

Education and Certification:

  • Advanced clinical degree with professional New York State license required (e.g., LCSW, LMHC, Psychologist).

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Demonstrated knowledge and skills related to treating those who are seriously mentally ill with co-occurring disorders.
  • Trained to handle issues such as domestic violence, trauma, psychosis and interactions among co-occurring disorders substance use populations.
  • Knowledge of HIV/AIDS, POC, and LGBTQ community needs. Familiarly and ease with harm reduction and recovery based models of care.
  • Strong interpersonal, organizational, and computer skills. This individual must be able to work effectively as part of an interdisciplinary treatment team.
  • Excellent communication and interpersonal skills.
  • English/Spanish fluency a plus.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Assistant Director, Mental Health Services. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Care Manager Level 2
 

Position Description: The Care Manager level 2 has the overall day to day responsibility for the coordination and delivery of Health Home services including: comprehensive case management, care coordination and health promotion, comprehensive transitional care from inpatient to other settings, individual and family support, referral to community and social support services and the use of health information technologies.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Orients and educates clients and sometimes their families by meeting them; explaining the role of the care manager; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
  • Performs and reviews client intake assessment and uses results to coordinate the completion of the care plan, self-management goals and strategies; documents them in EMR.
  • Interviews clients to assess client needs, prioritize needs, identify barriers in addressing needs, and strategize to overcome barriers.
  • Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc.
  • Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
  • Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with clients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the unit manager; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
  • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
  • Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospitals and nursing division's philosophy, goals, and standards of care; requiring adherence to nurse practice act and other governing regulations.
  • Respects clients by recognizing their rights; maintaining confidentiality.
  • Maintains quality service by establishing and enforcing organization standards.
  • Maintains client care database by entering new information as it becomes available; verifying findings and reports; backing up data.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Performs HARPs assessment; has and active HCS account and is trained in conducting NYS Community Mental Health.
  • Conducts home visits and participates in client appointments and case conferences in the community with other providers including HIV primary health care and treatment providers.
  • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
  • Receives alerts to inpatient and ER admissions of targeted patients , visits patients during inpatient stays and participates actively in discharge planning and care transition activities; and contacts patients on the day of discharge from inpatient services and ER or within 24 hours.
  • Proactively identifies or forecasts barriers clients will face in meeting goals and strategies to minimize or eliminate the barrier.
  • Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence based guideline standards.
  • Ensures that clients and care givers are aware of test results by facilitating a discussion between the client and physician as necessary.
  • Coordinates services between clients and extended care team providers to ensure that integrated care plan is fully implemented.
  • Regularly reviews patient information from care team members to identify patients requiring outreach and engagement.
  • Assigns daily tasks to care navigator meet the needs of the caseload and the program. Advises supervisors of tasks which are not completed on time.
  • Advocates overcoming barriers in accessing or maintaining services, and coordinates services with internal and external providers.
  • Teaches clients through behavior modeling the necessary skills to promote self-sufficiency, medical adherence, and the ability to access community resources on their own.
  • Complies with the quality and productivity standards of GMHC and funding entities.

Education and Certification:

  • Bachelor’s degree in social work/psychology or other related human services field.
  • A NYS teacher’s certificate for which a Bachelor’s degree is required; or
  • NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or

  • A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or
  • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC).

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • 2 years' experience in case management working with PLWA.
  • Ability to make data entries into computer database.
  • Knowledge of resources for PWAs and their support networks.
  • Good verbal, written, computer, communication and interpersonal skills.
  • Use of computer software--Microsoft Office Suite including Word and Outlook calendaring, and Excel.
  • Bilingual Spanish/English preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Care Manager 2. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Case Manager/Vocational (Full-time)
 

Position Description: The primary function of the Vocational Counselor is to work with Displaced Workers with barriers to employment to ensure their smooth transition into the workplace. They will be required to work with clients on an ongoing basis and support clients in work related issues including, but not limited to creating an employment plan, child care, benefits, transitional benefits, budget management, and creating short and long term goals. Vocational Counselor will facilitate a portion of the job readiness training classes. She/he will be responsible for overseeing the data entry in GMHC's data base as well as the data entry required sources. Vocational Counselor will work in collaboration with the clients other support services providers. They will be responsible for meeting with the job developer, job readiness training instructor and other job readiness staff to insure client's success in securing and retaining employment.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
  • Assist with special projects and performs other related duties as assigned by supervisor.

Education and Certification:

  • Bachelor's degree in Social Work, Human Services, Social Science, Communications.
  • Minimum of 3 years related experience.

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Must possess strong written & oral skills.
  • Must work well in a fast paced environment.
  • Must possess intermediate knowledge of Microsoft Office.
  • Must have the ability to lead a team of multiple staff.
  • Bilingual English/Spanish preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Case Manager/Vocational (Full-time). Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Case Manager/Vocational (Part-time)
 

Position Description: The primary function of the Vocational Counselor is to work with individuals with barriers to employment to ensure their smooth transition into the workplace. They will be required to work with clients on an ongoing basis and support clients in work related issues including, but not limited to creating an employment plan, child care, benefits, transitional benefits, budget management, and creating short and long term goals. Vocational Counselor will facilitate a portion of the job readiness training classes. She/he will be responsible for overseeing the data entry in GMHC's data base as well as the data entry required sources. Vocational Counselor will work in collaboration with the clients other support services providers. They will be responsible for meeting with the job developer, job readiness training instructor and other job readiness staff to insure client's success in securing and retaining employment.

Essential Job Functions

The following duties are mandatory requirements of the job:

  • Meet with clients on an ongoing basis to discuss and support client in employment related issues.
  • Assess clients' educational background, employment history and create an employment plan for all clients.
  • Collaborate with GMHC staff and outside service providers to support client throughout entire process of employment and job retention.
  • Conduct job readiness/life skill workshops, as needed.
  • Maintain and input data entry required by GMHC, and other contracts, as required.
  • Maintain client case files and write detailed case notes.
  • Complete employer site visits to assist in the support of clients and continuation of care and retention.

Essential Job Functions

The following duties are to be performed as assigned by the supervisor:

  • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
  • Assist with special projects and performs other related duties as assigned by supervisor.

Education and Certification:

  • Bachelor's degree in Social Work, Human Services, Social Science, Communications.
  • Minimum of 3 years related experience.

Special Skills and Knowledge:
In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Must possess strong written & oral skills.
  • Must work well in a fast paced environment.
  • Must possess intermediate knowledge of Microsoft Office.
  • Must have the ability to lead a team of multiple Staff.
  • Bilingual English/Spanish preferred.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Case Manager/Vocational (Part-time). Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Client Advocate
 

Position Description: Provides clients with a time-limited, goal specific service that resolves complaints and problems regarding health care access, housing and financial/ entitlements issues. Educates clients, other service providers and the general public regarding benefits, entitlements and health care delivery systems.

Essential Job Functions:

The following duties are mandatory requirements of the job:

  • Works as a member of a health care access/benefits/entitlements advocacy team.
  • Investigates needs of clients, utilizing interviews with the client, family and other relevant sources.
  • Sets priorities for services to clients based on accepted definitions of pressing social, medical and benefit needs.
  • Assesses clients' needs and benefits eligibility and assists in application process.
  • Keeps clients apprised of their case status.
  • Collects information from clients regarding problems with health care delivery systems, private insurance or managed care providers, and government public entitlements offices.
  • Investigates, advocates and negotiates for timely resolution of conflicts.
  • Educates clients about benefits eligibility and application process.
  • Maintains up-to-date computer records and data entry as required by agency procedures and funding requirements.
  • Provides timely documentation on interventions done on behalf of client and tracks all open cases to ensure that all agreed upon goals are met in a timely manner.
  • Stays current on all relevant services and benefits available to people with HIV/AIDS by networking with appropriate agencies, attending meetings and trainings, including staff development seminars and reading available literature.
  • Attends all agency and departmental meetings and trainings as required, including weekly supervision.
  • Provides technical assistance to other departments in the agency and to community organizations.
  • Provides Helpline and emergency walk-in coverage as warranted.
  • Attends and/or presents at educational conferences.
  • Provides community forums, education and trainings on entitlements as directed by the supervisor.
  • Assists with special projects and performs other related duties as assigned by supervisor.

Other Responsibilities:

The following duties are to be performed as assigned:

  • Act as a Certified Application Counselor/navigator to enroll people in insurance.

Education and Certification:

Bachelor's degree or Equivalent experience

Special Skills and Knowledge

  • Experience working with people with HIV/AIDS, healthcare delivery and/or benefits/entitlements.
  • Excellent interpersonal and assessment skills. Knowledge of HIV/AIDS issues. Basic data entry skills. Good written and verbal communication skills. Ability to work in a team.

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Bilingual English/Spanish preferred.
  • Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of the job.
  • May be asked to work outside the usual work time to educate and enroll individuals in insurance or entitlements.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Client Advocate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Client Navigation Specialist
 

Position Description: To assist in the coordination and implementation of counseling, testing and referrals for individuals who present for testing. Assist in coordinating and conducting outreach efforts to the target populations including conducting presentations and providing counseling testing and referral services and managing CTR administrative responsibilities.

This position will be responsible for establishing and maintaining professional work relationships with hospitals, community organizations and stake holders and the target populations of transgender, homeless, substance using and juvenile justice experienced youth.

Essential Job Functions:

The following duties are mandatory requirements of the job:

  • Conduct HIV pre and posttest counseling, including STI testing, in accordance with the Geffen Center policy and procedure & ensure confidentiality of client information in accordance with NYS Confidentiality laws (Article 27F of the Public Health Law and Health Information Portability Protection Act – HIPPA), with possible breaches or concerns immediately communicated to the Associate Director.
  • Provide appropriate referrals for clients testing at the center to ensure continuum of care and document referrals in AIDS Institute Reporting System.
  • Ensure clients testing positive are linked to their first medical appointment and services are document in AIRS referral and referral verification.
  • Assist clients navigating and accessing service systems.
  • Enter HIV and STI results, results, given, and referrals in AIDS Institute Reporting System.

Other Responsibilities:

The following duties are to be performed as assigned:

  • Act as a Certified Application Counselor/navigator to enroll people in insurance.

Education and Certification:

High school diploma or General Equivalency Diploma.

New York City Department of Health Certificate in HIV Test Counselor Training or the ability to obtain certificate through attendance at an AIDS Institute Authorized training center and/or attended at the Geffen Center Test Counselor Training.

Special Skills and Knowledge

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Experience working with people with HIV/AIDS, healthcare delivery and/or benefits/entitlements.
  • Excellent interpersonal and assessment skills. Knowledge of HIV/AIDS issues. Basic data entry skills. Good written and verbal communication skills. Ability to work in a team.

In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • HIV pre-posttest counseling experience.
  • Strong interpersonal and counseling skills.
  • Ability to work as part of multi-disciplinary team.
  • Ability to multi-task in a fast -paced, outcomes oriented environment.
  • Knowledge of Microsoft Office Suite, which includes: Excel, Word, and PowerPoint.
  • Ability to interface with clients, GMHC staff and external partners.
  • Knowledge of HIV/AIDS related issues including, but not limited to: HIV counseling and testing.
  • HIV confidentiality, Harm Reduction, and risk-reduction counseling.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Client Navigation Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Community Health Worker

Position Description: The Community Health Worker is an integral part of the Prevention Department. The CHW will be responsible for conducting outreach, client enrollments, and data collection and maintenance. They must be able to work on a multidisciplinary team to provide clients with a well-rounded approach to care. The CHW is also responsible for coordinating care for clients who struggle to maintain treatment adherence and may have to remind or assist clients with getting to and from various appointments.

The following duties are mandatory requirements of the job:

Essential Job Functions

  • Data entry via Microsoft Excel and routine reporting in a timely manner.
  • Client enrollments through one-on-one intake interviews.
  • Client assistance, accompaniment, and engagement both in the office and in the field.
  • Scheduling intake appointments, making daily reminder calls.
  • Outreach efforts with both clients and staff.

EDUCATION AND CERTIFICATION

At least a Bachelor's degree in Social Work or a related field. At least 1 year of experience in working with the LGBT and/or HIV population is preferred. At least 1 year of experience doing outreach work.

Special Skills/Knowledge:In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Excellent time management skills.
  • Excellent engagement skills.
  • Has great attention to detail.
  • Culturally competent with the LGBT and HIV/AIDS populations.
  • Able to foresee problems and communicate possible solutions.
  • Able to maintain connections to agency resources for clients, both internally and externally.
  • Can adapt well to changes due to client needs or funding requirements.
  • Proficiency in Microsoft Excel, including formulas and conditional formatting.
  • Experience with PDF form creation.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Community Health Worker. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Community Nutrition Educator

Position Description: The Community Nutrition Educator (CNE) will be responsible for implementing the Nutrition Health Education and Food and Meals Services program in accordance with AIDS Institute standards. They will be responsible for the effective implementation of program activities, tracking of client activities and outcomes, and assessment of client needs.

The following duties are mandatory requirements of the job:

Essential Job Functions

  • Adhere to AIDS Institute requirements for the provision of Nutrition Health Education.
  • Develop NHE plans for clients.
  • Provides RD assessments and dietary recommendations, reassesses clients as necessary.
  • Determines food and meal services and type of health education appropriate to meet client needs.
  • Monitors appropriateness of the food and meal service provided to the client.
  • Completes NHE and Food and Meal screening forms.
  • Maintains client records.
  • Ensures adherence to NHE and food and meal policies and procedures.
  • Conducts community coordination activities alongside Nutrition Program Assistant (NPA).
  • Communicates with AIDS Institute staff.
  • Attends trainings as required..

EDUCATION AND CERTIFICATION

At least a Bachelor's degree in Social Work or a related field. At least 1 year of experience in working with the LGBT and/or HIV population is preferred. At least 1 year of experience doing outreach work.

Special Skills/Knowledge:In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

  • Great interpersonal skills.
  • Outgoing and nurturing personality.
  • Knowledge of the population we serve and have empathetic ear.
  • 2&endash;3 years of experience working in the field of HIV/AIDS or with other chronic illness and providing nutrition services.
  • 2&endash;3 years of experience developing and facilitating nutrition health education.
  • Possess an understanding of community level work and the importance of collaborating with other organizations.
  • Good communication and writing skills.
  • Cultural and linguistic competence for the target population.

How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Community Nutrition Educator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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Contracts & Budget Accountant

Primary Function/Purpose: The Contracts Accountant is primarily responsible for the financial management of a portfolio of government grants, including Ryan White funds, and legislative grants. Duties include preparation of budget supporting documentation required for internal staff and external funders. In addition, the Contracts Accountant will be responsible for funding applications, contract renewals, and monitoring contract specific financial reporting requirements; perform monthly, quarterly and annual billing and other financial reports related to government and private grants.

This position will also maintain and reconcile the general ledger with monthly claims including preparation of journal entries as needed from the general fund to each contract fund; analyze monthly grant spending; and complete close-out packages for all contracts.

The following duties are mandatory requirements of the job:

  • Prepare all budget-related materials and supporting documents required for submission to funders including continued funding applications, contract renewals, and budget modifications.
  • Review payroll reports and prepare monthly payroll allocation spreadsheet.
  • Record and track revenue for each funding source including monitoring and adjusting accruals, posting checks and electronic transfers, recording contract vouchers and maintain payment schedules.
  • Prepare budget to actual variance reports and financial analysis and present monthly to appropriate programmatic and administrative staff.
  • Prepare necessary financial reports related to portfolio of public and private grants and contracts.
  • Other Responsibilities
    The following duties are to be performed as assigned by the supervisor:

    • Assist with special projects and performs other related duties as assigned by the Managing Director of Contracts & Budgets and Chief Financial Officer.
    • Assist with government auditors during fiscal reviews, internal audits, as well as with the annual GMHC audit.

    EDUCATION AND CERTIFICATION

    Candidate must possess a Bachelor's degree or equivalent experience with minimum one year in accounting for non-profit & government grants and contracts.

    Special Skills/Knowledge:In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of government grants management preferable.
    • Experience with MIP/Sage accounting system.
    • Experience with Adaptive Insights Budgeting solution.
    • Advance Excel skills including use of pivot tables and functions.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Contracts & Budget Accountant . Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Data Entry Specialist

    Position Description: The primary responsibility of the data entry specialist will be to enter client-level data in a web-based program services database (TREAT, AIRS, Dashboard, HH Portals, HCS, etc...), in addition to assisting in conducting quality assurance activities to ensure the accuracy of the information. The data entry specialist will work with the program staff and serves as a liaison between the Intake, Information Systems and Health Informatics departments in issues related to the databases used in Health Home. S/he will interact with department directors and/or coordinators to ensure client and service level information is captured and reported accurately recorded.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Enter newly enrolled clients into Health Home Portals, TREAT and AIRS.
    • Enter client level data in health home portals for the purpose of recording and tracking activities.
    • Manage and update all client insurance information in health home portals TREAT, and AIRS, including notifications of invalid or inactive Medicaid.
    • Update client level information in MAPP/HCS.
    • Perform clerical work including typing, data entry, schedule appointments, transmitting and receiving facsimiles, reviewing, printing, copying, obtaining approvals/signatures and expediting to destinations for Coordinated Care Program Directors, Asst. Director and Administrative Coordinator.
    • Participate in data management and quality assurance activities to ensure the accuracy of the data collected.
    • Transcribes Demographic and Intake Assessment information for care management records from TREAT, AIRS and records in HH Portals.
    • Participate in monthly staff meetings acting a recording secretary.
    • Identifies and troubleshoots potential data entry related problems; Communicate work issues to the department managers.
    • Responsible for HH Portal and TREAT data extraction requests as needed.
    • Implements data collection forms and instruments for data monitoring purposes.

    Other Responsibilities

    • Assists with special projects and performs other related duties as assigned by supervisor.
    • Participate in workshops and conferences as presenter.

    EDUCATION AND CERTIFICATION

    • HS Diploma or GED required.

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Ability to make data entries into computer database.
    • Create a welcoming and professional environment.
    • Assist with special projects and performs other related duties as assigned by supervisor.
    • Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Data Entry Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Director of Community Outreach

    Position Description: The Director of Community Outreach is an integral position that is responsible for leading the growth of GMHC by promoting the Agency's programs and services, which are world-renowned and have led the path for activism and legislative change throughout the Organization's history. As part of the Communications and Marketing Department, the Director of Community Outreach will help further develop GMHC's partnerships to further the Agency's mission through strategic communications, marketing, and relationship building.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Responsible for managing the day to day operations of the Community Outreach department, maintaining referral accounts and ensuring appropriate and successful referrals to GMHC services.
    • Responsible for creating and maintaining a model for developing a pipeline of clients/new business in the context of community-based mental health and substance use clinics.
    • Establish ways to create systemic flows of clients into services through community partnerships.
    • Identify and cultivate new opportunities for agency to agency relationships that will yield referrals of clients to all GMHC services.
    • Develop systems for efficient client referrals, monitoring and reporting.
    • Develop and implement analytics to determine effectiveness of community relationships and other outreach efforts.
    • Adjust program design and make recommendations for intake procedures as necessary to meet the demands of the agency and community.
    • Coordinate service delivery and communicate with the program vice presidents and senior managers.
    • Develop a core team of program managers that will attend engagement meetings with potential community partners.
    • Marketed GMHCs services by effectively communicate how GMHC can meet the needs of potential clients and be a value added service to them.
    • Use strategic approaches in identifying community partners by identifying gaps in services that GMHC can fill and determine how GMHC can counter refer to community partners.
    • Created daily and monthly reports to demonstrate success of department.
    • Work in collaboration with the Finance Department to ensure financial soundness of the portfolio through monthly departmental variance report meetings, review of all budgets and profit and loss reports.

    Other Responsibilities

    • Assists with special projects and performs other related duties as assigned by supervisor.
    • Participate in workshops and conferences as presenter.

    EDUCATION AND CERTIFICATION

    • Bachelor's degree required.
    • Master's degree in relevant field preferred.

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Must work well in a fast paced environment.
    • Advanced proficiency/experience with Microsoft Office Professional Suite of productivity software is essential.
    • Excellent oral and written communication skills.
    • Excellent interpersonal skills.
    • Evidence of the practice of a high level of confidentiality.
    • Excellent organizational skills.
    • Familiarity with HIV/AIDS and LGBTQ issues.
    • Familiarity with NYC community based organizations/non-profit social service sector.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director of Community Outreach. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Director, Geffen Center

    Position Description: The person in this position provides expertise and supervision to the intake unit, while coordinating the administrative duties of the department. The Director of the Geffen Center is a vital position, within the testing unit. This position is responsible for the support of the testing team in ensuring clients receive quality HIV CTR and prevention services. This position works closely with the Managing Director of Program and Prevention Services, to ensure intake services are provided in a manner that is client centered and professional. Specific areas of responsibility include: managing testing staff and volunteers, conducting quality assurance activities to ensure documentation is consistent with GMHC and funder standards, overseeing and executing the Testing Quality Assurance activities to ensure services rendered in compliance with GMHC and funder standards, overseeing data entry, providing supervision to direct reports, compiling and completing programmatic reports, and attending required meetings.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Provides direct supervision to the Recruitment Coordinator/Onsite Supervisor and Offsite Testing Supervisor. Additionally provides supervision, as needed, to the rest of the Department staff, HIV Testing Counselors/Phlebotomists, Lobby Attendants, Client Navigation Specialist, Data Entry Specialist, and volunteers in positions as peer-counselors and administrative assistants.
    • Collects, reviews, screens, edits, stores and distributes all incoming HIV-related information of possible use by, or relevant to department programs or to other agency staff.
    • Composes departmental budget and program reviews for all programs within the Department.
    • Handles all aspects of grants management for both private and government grants.
    • Compiles statistics and composes narrative reports (monthly) on departmental activity for such funding sources as the CDC, the New York State AIDS Institute and the New York City Department of Health and Public Health Solutions.
    • Functions as referral liaison between AIDS service providers; interfaces and networks with other GMHC staff and with other members of the AIDS service community.
    • Routine communication with all members of the care team.
    • Oversee multiple HIV testing prevention grants.
    • Functions as liaison between GMHC and referral sources outside the agency. Maintains contact with key social and health service providers.
    • Represents the agency to the media, potential or current donors, and to visitors from other AIDS organization who tour GMHC.
    • Assist in the facilitation of the GMHC Helpline training, as needed.
    • Assist with special projects and performs other related duties as assigned by supervisor.
    • Develop and co-facilitate the Center Test Counselor training for HIV counseling and testing.
    • Embraces the value of volunteerism at GMHC, utilizes harm reduction principles and client centered counseling, and keeps abreast of developments in the HIV epidemic.
    • Develops policies and procedures for all departments in portfolio to ensure programs are meeting deliverables, providing exceptional service, and innovatively moves the departments forward.

    Other Responsibilities

    • Assists with special projects and performs other related duties as assigned by supervisor.
    • Participate in workshops and conferences as presenter.

    Education And Certification (Social Work, Psychology Or Related Field)

    List degrees, certificates, or number of years required as a minimum. You may also include "preferred" or "desired" credentials or qualifications.

    • Bachelor's Degree (Social Work, Psychology or related field).
      Or
    • Masters level degree in mental health preferred (Social Work, Psychology or related field).

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Ability to make data entries into computer database.
    • Knowledge of resources for PWAs and their support networks.
    • Good verbal, written, computer, communication and interpersonal skills.
    • Use of computer software&emdash;Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Bilingual in Spanish/English helpful.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Director, Geffen Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Donor Database/Finance Administrative Associate

    Position Description: The Donor Database/Finance Administrative Associate is responsible for establishing business rules, maintaining documentation of data and reporting protocols, and assisting in the development and implementation of best practices for the management of donor databases; including the assurance of database policies and procedures, data integrity, data extraction, report customization and analysis. To provide administrative support to the Vice President of Finance and the Division as directed by the Vice President.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Optimize the use of the databases across the organization by staying current on upcoming enhancements to functionality and guiding staff in the appropriate use of the existing functionality.
    • Review, update organization procedures for use of RE to increase efficiency and enhance performance.
    • Develop and maintain queries and reports for financial reporting.
    • Provides administrative support to the Finance Office with the day-to-day functions of the office, including: maintaining calendar of the Vice President of Finance; scheduling meetings; monitoring email, correspondence, and telecommunications; coordinating out of town travel and local transportation; maintaining confidential records and files; and providing hospitality amenities.
    • Assists with the drafting and editing of documents, correspondence, and additional reports required by the agency's various departments and funding sources.
    • Assists with special assignments such as the design and/or formatting of presentations, newsletters, and other publications.

    Other Responsibilities

    • Manage On-going integration between Blackbaud NetCommunity (BBNC) and The Raiser's Edge (RE) back end databases.
    • Address issues relating to the impact of changes on various users, standardization of data entry and development of reports and data exports to meet the needs of GMHC.
    • Creates a welcoming environment in the Executive Office and embraces the value of professionalism, administrative support, and hospitality.
    • Assists with matters relating to the Finance Office budget as needed.
    • Occasional after-hours or weekend are required to meet deadlines.
    • Perform other duties as needed.

    Education and Certification

    • Education: Bachelor's Degree or equivalent experience preferred.
    • Experience: Proven experience to suitably fulfill the various responsibilities of an Administrative Assistant to an Executive.

    Special Skills and Knowledge
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Solid understanding of the principles of database management and business process workflow.
    • Proficient in use of Microsoft Office with advanced skills in Word and Excel.
    • Strong analytical and problem solving skills.
    • Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail.
    • Organize work to meet deadlines and work independently as well as collaboratively to accomplish responsibilities, goals and projects.
    • Exhibit excellent written and oral communication skills with the ability to work with both technical and non-technical users.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Donor Database/Finance Administrative Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Donor Database/Finance Administrative Associate

    Position Description: The Donor Database/Finance Administrative Associate is responsible for establishing business rules, maintaining documentation of data and reporting protocols, and assisting in the development and implementation of best practices for the management of donor databases; including the assurance of database policies and procedures, data integrity, data extraction, report customization and analysis. To provide administrative support to the Vice President of Finance and the Division as directed by the Vice President.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Optimize the use of the databases across the organization by staying current on upcoming enhancements to functionality and guiding staff in the appropriate use of the existing functionality.
    • Review, update organization procedures for use of RE to increase efficiency and enhance performance.
    • Develop and maintain queries and reports for financial reporting.
    • Provides administrative support to the Finance Office with the day-to-day functions of the office, including: maintaining calendar of the Vice President of Finance; scheduling meetings; monitoring email, correspondence, and telecommunications; coordinating out of town travel and local transportation; maintaining confidential records and files; and providing hospitality amenities.
    • Assists with the drafting and editing of documents, correspondence, and additional reports required by the agency's various departments and funding sources.
    • Assists with special assignments such as the design and/or formatting of presentations, newsletters, and other publications.

    Other Responsibilities

    • Manage On-going integration between Blackbaud NetCommunity (BBNC) and The Raiser's Edge (RE) back end databases.
    • Address issues relating to the impact of changes on various users, standardization of data entry and development of reports and data exports to meet the needs of GMHC.
    • Creates a welcoming environment in the Executive Office and embraces the value of professionalism, administrative support, and hospitality.
    • Assists with matters relating to the Finance Office budget as needed.
    • Occasional after-hours or weekend are required to meet deadlines.
    • Perform other duties as needed.

    Education and Certification

    • Education: Bachelor's Degree or equivalent experience preferred.
    • Experience: Proven experience to suitably fulfill the various responsibilities of an Administrative Assistant to an Executive.

    Special Skills and Knowledge
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Solid understanding of the principles of database management and business process workflow.
    • Proficient in use of Microsoft Office with advanced skills in Word and Excel.
    • Strong analytical and problem solving skills.
    • Ability to manage multiple projects simultaneously with high degree of accuracy and attention to detail.
    • Organize work to meet deadlines and work independently as well as collaboratively to accomplish responsibilities, goals and projects.
    • Exhibit excellent written and oral communication skills with the ability to work with both technical and non-technical users.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Donor Database/Finance Administrative Associate. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Grant Writer, Foundations and Corporations
     

    Position Description: The Institutional Development Unit is responsible for all new revenue development from foundations, corporations, and government agencies to support GMHC's annual budget. Reporting to the Senior Managing Director of Institutional Development, the Grant Writer, Foundations and Corporations cultivates a large portfolio of private foundations and corporate funders and seeks support for general operations, program-specific support, and other institutional priorities. The Grant Writer will prospect new potential funders, facilitates communication with funders, collaborates with program staff to design funding pitches, and writes grant proposals from start to finish.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Collaborating with program staff across the agency to craft strategies and proposals for specific funding needs in areas such as: the meals and nutrition program, HIV testing and counseling, legal services, youth programs, research, mental health and substance use services, etc.
    • Writing full grant proposals to corporate and foundation funders.
    • Gathering data from staff and writing reports to corporate and foundation funders.
    • Supporting program staff to design programs by facilitating kickoff meetings and participating in logic model sessions, and program and finance staff during grant application budget meetings, as needed.
    • Working with the Finance Department and with program directors to deliver proposal budgets and fiscal reports to funders as necessary.
    • Prospecting new potential foundation and supporting the Development Unit in maintaining and strengthening relationships with corporate and foundation funders. This work includes creating funder briefings, writing letters and mailings, and maintaining records about agency relationships.
    • Producing and distributing acknowledgements and receipts related to corporate and foundation grants and contributions.

    Other Responsibilities

    The following duties are to be performed as assigned by the supervisor:

    • Supporting Institutional Development team by assisting with various grant applications and special projects, as needed.
    • Reporting metrics, providing status updates on proposals to the Senior Managing Director, filing and organizing the items associated with all prospective funding opportunities and proposal packages.
    • Assisting in the development of an integrated strategic plan for the Institutional Development Team.
    • Participating in a data-driven management process, which includes Identifying key performance indicators to describe individual and department-level outcomes, participating is quality improvement projects, and engaging in an organizational culture of learning.
    • Supporting knowledge management processes to streamline the production of high-quality proposals and ensure continuity and consistency of institutional knowledge.
    • Processing contributions from foundation and corporate funders.
    • Communicating with agency staff to stay abreast of GMHC's new and ongoing initiatives, programs and services, and to identify priority funding needs.
    • Participating in agency-wide committees that focus on program design and improvement.

    Education and Certification:

    • Bachelor's degree required; Master's degree preferred.
    • 3-5 years of related professional experience Required.

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Exceptional writing, communication, and organizational skills.
    • Experience writing winning grant proposals and building relationships with foundation staff.
    • Strong project management skills, personal time management skills, and attention to detail.
    • Ability to manage multiple simultaneous projects and work well under hard deadlines.
    • High level of skill with Microsoft Office Suite.
    • Problem-Solving Skills &emdash; Helpful in meeting requests for information from funders and partners, as well as in strategizing to meet unit and agency goals.
    • Ability to Work as a Team Player &emdash; Extremely important in the coordination of work with program staff, finance staff and other Development team members.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Grant Writer, Foundations & Corporations. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    HARP Care Manager
     

    A HARP is a managed care product that manages physical health, mental health, and substance use services in an integrated way for adults with significant behavioral health needs (mental health or substance use).

    What do HARPs do?

    • HARPs manage the Medicaid services for people who need them.
    • HARPs also manage an enhanced benefit package of Home and Community-Based Services (HCBS).
    • HARPs provide enhanced care management for members to help them coordinate all their physical health, behavioral health and non-Medicaid support needs.

    Who is eligible for HARPs?

    People must be 21 or older to join a HARP, be insured only by Medicaid and be eligible for Medicaid managed care. They also have to be eligible for a HARP. People who are eligible will get a letter in the mail from New York State or New York Medicaid Choice.

    Care Management is an important part of being in a HARP

    People must be 21 or older to join a HARP, be insured only by Medicaid and be eligible for Medicaid managed care. They also have to be eligible for a HARP. People who are eligible will get a letter in the mail from New York State or New York Medicaid Choice.

    • Individuals identified as HARP eligible must be offered care management through a Health Home designated by NYS.
    • Individuals working with their care manager will determine which home and community based services they are eligible for.

    Position Description: The HARP Care Manager performs work associated with promoting and restoring the health of Health and Recovery Plan (HARP) clients by identifying care requirements, documenting, and ensuring maximal access to high quality care across the continuum. The care manager collaborates with clients, health homes, physicians, other interdisciplinary care team members, and family members to support and sustain the client’s wellness and recovery goals. They follow best practices and clinical standards, and adhere to departmental, agency, and New York State guidelines.

    Essential Job Functions

    The HARP Care Manager provides case management services for an assigned case load of members which includes the following:

    • Fosters a team approach within the Care Coordination Department.
    • Orients and educates clients and sometimes their families by meeting them; explaining the role of the care manager; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements.
    • Performs and reviews client intake assessment and uses results to coordinate the completion of the care plan, self-management goals and strategies; documents them in the Electronic Medical Record (EMR).
    • Interviews clients to assess client needs, prioritize needs, identify barriers in addressing needs, and strategize to overcome barriers. Works closely with the interdisciplinary care team including PCP, psychiatrist, therapist, residential services, substance abuse treatment program, ACT Team, etc.
    • Develops interdisciplinary care plan and other case management tools by participating in meetings; coordinating information and care requirements with other care providers; resolving issues that could affect smooth care progression; fostering peer support; providing education to others regarding the case management process.
    • Monitors delivery of care by completing patient rounds; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with clients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the unit manager; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
    • Evaluates outcomes of care with the interdisciplinary team by measuring intervention effectiveness with the team; implementing team recommendations.
    • Complies with hospital and legal requirements by fostering nursing practices that adhere to the hospitals and nursing division's philosophy, goals, and standards of care; requiring adherence to nurse practice act and other governing regulations.
    • Respects clients by recognizing their rights; maintaining confidentiality.
    • Maintains quality service by establishing and enforcing organization standards.
    • Maintains client care database by entering new information as it becomes available; verifying findings and reports; backing up data.
    • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
    • Successfully complete the HARP Assessment training in the Uniform Assessment System for New York (UAS-NY). Performs HARPs assessments/reassessments; maintains an active Health Commerce System (HCS) account.
    • Conducts home visits and participates in client appointments and case conferences in the community with other providers including HIV primary health care and treatment providers.
    • Researches community resources and government benefit programs to determine eligibility criteria, provide appropriate referrals, and perform follow up activities for referrals.
    • Receives alerts to inpatient and ER admissions of targeted patients , visits patients during inpatient stays and participates actively in discharge planning and care transition activities; and contacts patients on the day of discharge from inpatient services and ER or within 24 hours.
    • Proactively identifies or forecasts barriers clients will face in meeting goals and strategies to minimize or eliminate the barrier.
    • Outreaches to clients to facilitate keeping scheduled appointments; arranges for metabolic and periodic preventive screening, per evidence based guideline standards.
    • Ensures that clients and care givers are aware of test results by facilitating a discussion between the client and physician as necessary.
    • Coordinates services between clients and extended care team providers to ensure that integrated care plan is fully implemented.
    • Regularly reviews patient information from care team members to identify patients requiring outreach and engagement.
    • Assigns daily tasks to care navigator meet the needs of the caseload and the program. Advises supervisors of tasks which are not completed on time.
    • Advocates overcoming barriers in accessing or maintaining services, and coordinates services with internal and external providers.
    • Teaches clients through behavior modeling the necessary skills to promote self-sufficiency, medical adherence, and the ability to access community resources on their own.
    • Complies with the quality and productivity standards of GMHC and funding entities.
    • Other duties, as assigned by supervisor.

    HARP Care Managers that perform NYS Community Mental Health Assessments (CHMA) or reassessments must meet the following qualifications:

    Education and Certification

    • A bachelor’s degree in any of the following: child & family studies, community mental health, counseling, education, nursing, occupational therapy, physical therapy, psychology, recreation, recreation therapy, rehabilitation, social work, sociology, or speech and hearing; OR NYS licensure and current registration as a Registered Nurse and a bachelor’s degree; OR
    • A bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; OR
    • A credentialed Alcoholism and Substance Abuse Counselor (CASAC).

    Education and Certification

    • Two years of experience (a Master’s degree in a related field may substitute for one year’s experience) either:
    • Providing direct services to persons diagnosed with mental disabilities, developmental disabilities, alcoholism, or substance abuse, OR
    • Linking persons who have been diagnosed with mental disabilities, developmental disabilities, alcoholism or substance abuse to abroad range of services essential to successfully living in a community setting.
    • Strong clinical knowledge in subject area and the impact of mental health, substance use disorders and psychosocial stressors on physical health conditions.
    • Knowledge of CMS and or NYSDOH regulations governing medical management in managed care.
    • Demonstrated professional writing and electronic documentation along with clear and concise assessment skills.
    • Use of computer software—Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Bilingual Spanish/English preferred.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: HARP Care Manager. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Health Homes Clincal Supervisor
     

    Position Description: The Health Homes Clinical Supervisor is responsible for providing case specific and clinical supervision, overseeing the daily activities of the health home care management team and performing care management and quality management activities.

    Essential Job Functions

    The Clinical Supervisor manages, supervises, coaches and trains care managers, providing leadership and serving as a resource to reach programmatic goals such as:

    • The Clinical Supervisor coordinates team's activities to ensure efficiency in the delivery of patient care services and systems/operations, cost-effectiveness, staff productivity and timely/accurate communications throughout the continuum of care.
    • The Clinical Supervisor ensures that services are provided in compliance with NYS Medicaid and Department of Health regulatory requirements and GMHC's department policies and procedures.
    • The Clinical Supervisor assists in the operations of Health Home functions including: planning, monitoring, and implementation of care for the patient, in conjunction with the care team and any other medically and behaviorally needed ancillary services.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor directly interacts with a variety of hospital systems, medical staff, managed care health insurance plans, physician services, and community based organization/providers.
    • The Clinical Supervisor facilitates interdisciplinary team and case conference/meetings and regular one-to-one case lead reviews with case managers and other members of the clinical staff.
    • The Clinical Supervisor will participate in staff hiring, disciplinary actions, and staff performance/competency evaluations.
    • As needed, the Clinical Supervisor is expected to perform the duties of care manager including, but not limited to coordination of services for an assigned caseload of enrollees.

    Education and Certification

    Master's Degree in Social Work

    Required License or Certification

    Licensed Master Social Worker

    Experience

    Working knowledge of Health Homes preferred
    Experience working with individuals with behavioral health needs and complex diagnosis required
    2-3 years' experience supervising care managers and/or social workers
    2-3 years' experience in providing care management and care coordination preferred
    Working knowledge of Medicaid /Medicare regulations preferred
    Prior experience in an interdisciplinary service delivery environment preferred
    Bilingual Spanish preferred

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Strong assessment skills
    • Ability to work independently or without direct supervision.
    • Strong leadership and organizational skills.
    • Strong communications and interpersonal skills.
    • Strong problem solving, crisis intervention skills and flexibility.
    • Strong comprehensive care planning skills.
    • Strong presentation schools.
    • Excellent interpersonal skills.
    • Strong written and verbal communication skills.
    • Knowledge of resources for PWAs and their support networks.
    • Strong knowledge of Excel, Window Word and other computer functionality.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Health Homes Clinical Supervisor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Health Homes Clincal Supervisor
     

    Position Description: The Health Homes Clinical Supervisor is responsible for providing case specific and clinical supervision, overseeing the daily activities of the health home care management team and performing care management and quality management activities.

    Essential Job Functions

    The Clinical Supervisor manages, supervises, coaches and trains care managers, providing leadership and serving as a resource to reach programmatic goals such as:

    • The Clinical Supervisor coordinates team's activities to ensure efficiency in the delivery of patient care services and systems/operations, cost-effectiveness, staff productivity and timely/accurate communications throughout the continuum of care.
    • The Clinical Supervisor ensures that services are provided in compliance with NYS Medicaid and Department of Health regulatory requirements and GMHC's department policies and procedures.
    • The Clinical Supervisor assists in the operations of Health Home functions including: planning, monitoring, and implementation of care for the patient, in conjunction with the care team and any other medically and behaviorally needed ancillary services.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor evaluates the clients' outcome and guides care managers in the revision of the patients' treatment (care) plan as per program requirements.
    • The Clinical Supervisor directly interacts with a variety of hospital systems, medical staff, managed care health insurance plans, physician services, and community based organization/providers.
    • The Clinical Supervisor facilitates interdisciplinary team and case conference/meetings and regular one-to-one case lead reviews with case managers and other members of the clinical staff.
    • The Clinical Supervisor will participate in staff hiring, disciplinary actions, and staff performance/competency evaluations.
    • As needed, the Clinical Supervisor is expected to perform the duties of care manager including, but not limited to coordination of services for an assigned caseload of enrollees.

    Education and Certification

    Master's Degree in Social Work

    Required License or Certification

    Licensed Master Social Worker

    Experience

    Working knowledge of Health Homes preferred
    Experience working with individuals with behavioral health needs and complex diagnosis required
    2-3 years' experience supervising care managers and/or social workers
    2-3 years' experience in providing care management and care coordination preferred
    Working knowledge of Medicaid /Medicare regulations preferred
    Prior experience in an interdisciplinary service delivery environment preferred
    Bilingual Spanish preferred

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Strong assessment skills
    • Ability to work independently or without direct supervision.
    • Strong leadership and organizational skills.
    • Strong communications and interpersonal skills.
    • Strong problem solving, crisis intervention skills and flexibility.
    • Strong comprehensive care planning skills.
    • Strong presentation schools.
    • Excellent interpersonal skills.
    • Strong written and verbal communication skills.
    • Knowledge of resources for PWAs and their support networks.
    • Strong knowledge of Excel, Window Word and other computer functionality.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Health Homes Clinical Supervisor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Job Developer
     

    Position Description:The primary function of the job developer is to place Workforce Development program clients with barriers to employment in suitable employment and provide ongoing follow-up support services to promote job retention. The job developer will be required to assist in the placement of clients who will be transitioning into the workforce. In addition to job placement services, the Job Developer/Retention Specialist will provide support to clients in their effort to retain their employment and excel in their careers. The Specialist will track and document all retention milestones as prescribed by agency and contract requirements. The Specialist should possess an established bank of employers, who have hired clients with barriers to employment, matching clients' educational /employment background as well as interests with the most appropriate job available for them.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Documenting all interactions with clients in GMHC database (ie; placement, milestones and Retention).
    • Disburse retention metro cards to appropriate clientele who have become employed.
    • Conduct job readiness workshops.
    • Conduct mock interviews.
    • Escort clients to clothing closet for interview attire.
    • Assist wth special projects; such as job fairs, Impact days.

    Education and Certification:

    • Bachelors degree or equivalent experience-Job bank is a must have or proof of employer contacts.

    Special Skills and Knowledge:
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Great interpersonal skills.
    • Outgoing and nurturing personality.
    • Knowledge of the population we serve and have empathetic ear.
    • Knowledgeable about workforce trends and labor market.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Job Developer. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Managing Director, Prevention

    Position Description: The Managing Director provides vision, oversight and leadership to the David Geffen Center for HIV Prevention and Health Education – HIV Testing, Short Term Counseling (Group and Individual), as well as youth and prevention services. This position is responsible for the oversight and management of a large portfolio, which includes funding from a variety of funders. The Managing Director is responsible for providing direct clinical and administrative supervision to senior departmental staff to provide cutting-edge/innovative evidence based and home grown practices. Plays a major role in ensuring clients receive services that meet funder/agency standards and ensure proper records are kept in compliance with those standards. The Managing Director is responsible for the collaborative preparation of grant applications, program proposals, required grant program reports, budget management, and all efforts involved with obtaining and sustaining resources for GMHC. In addition, this position is an integral part of GMHC's management team and that works to set agency policies, procedures, and strategies.

    Essential Job Functions

    • Provide leadership and vision for the program portfolio ensuring services are offered in accordance with funder and GMHC requirements.
    • Oversee the provision of GMHC's Prevention services portofolio, which includes: HIV Testing, Short Term Counseling, The Barbershop intervention, Community Promise Intervention, d-Up intervention, as well as youth prevention services ensuring the program meets program deliverables.
    • Manage staff and programs utilizing the triad management model.
    • Provide direct weekly supervision to direct reports.
    • Oversee and monitor department's annual budget, prepare monthly reports and other reports as required.
    • Manage the programs budgets and ensure spending is in accordance with funder requirements and internal forecasting.
    • Prepare and oversee the preparation needed for site visits and audits.

    Other Responsibilities

    The following duties are to be performed as assigned:

    • Work with vulnerable HIV infected and at risk populations around issues of transitioning to work.
    • Prospect for and work with development to procure governmental and private funding to support the programs within the portfolio.
    • Work with vulnerable HIV infected and at risk populations around issues of transitioning to work.
    • Develop inter-departmental and inter-agency relationships. Ensure continuum of care for clients across these relationships. Serve as chief program spokesman within the agency and outside of the agency as assigned.
    • Conduct community outreach and education about the programs within the portfolio as assigned or warranted.
    • Provide technical assistance to outside agencies regarding workforce development and nutrition issues.
    • Collaborate with the analytics and evaluation department to develop continuous quality improvement projects to ensure optimal program performance.
    • Attend programmatic and funder related meetings as required.
    • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.

    Education and Certification

    • Minimum of a Bachelor's Degree with at least 5 years of proven experience in the oversight and management of HIV Prevention and youth services programs development and implementation.
    • Master's Degree preferred in social science field (MSW, Mental Health).

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of performance based contracts, management techniques, budget planning and preparations and organizational behavior.
    • Ability to direct a large and complex volunteer operation along with excellent organizational and planning skills.
    • Excellent managerial skills within a fast-paced, data-driven, performance based environment.
    • Ability to motivate staff is essential and utilizes staff appreciation as a tool in the management of staff.
    • Exceptional written and oral communication skills with the ability to interface with a variety of internal and external colleagues.
    • Extensive experience working with individuals with HIV/AIDS, substance use issues and mental health needs.
    • Demonstrated ability to work effectively as part of interdisciplinary team.
    • Experience in harm reduction, clinical practice and health education.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Managing Director, Prevention. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Medical Billing Specialist
     

    Primary Function/Purpose: The Billing Specialist coordinates, develops and maintains the most efficient possible system for billing Medicaid, Medicare and other third-party entities. The Billing Specialist will collaboratively work with clinicians and providers in pursuit of maximum reimbursement for services rendered.

    Essential Job Functions
    The following duties are mandatory requirements of the job:

    • Bill Medicaid, Medicare and other third part entities for services rendered.
    • Maintain billing histories and supporting documentation files (electronic and paper) for all clients.
    • Reconcile payments against claim submissions and invoices. Immediately re-bill manually all "soft" denials, e.g., incorrect birth dates. Inform supervisors and service providers of enrollment-related denials, and assist in following up on them with the Medicaid Assistance Program (MAP).
    • Ensure that Clinical Director and supervisor receives monthly and quarterly reports on totals billed and totals received, as well as outstanding claims and totals denied (with detailed reasons for denial).
    • Provide Administrative Coordinator and CFO with financial data required for reports to Medicaid, NYS AIDS Institute and any government funder.
    • Responsible for answering questions from patients, clerical staff, and insurance companies, as well as identify and resolve patient billing complaints.
       

    Other Responsibilities
    The following duties are mandatory requirements of the job:

    • Serve as liaison between Finance Department and Clinic Team.
    • Collaborate with Director of Finance on a regular basis to properly account for claims that have been denied after resubmission(s) and/or cannot be collected.
    • Oversee follow-up activities related to billing on 1) ICM's and Health Homes program's client enrollment process; 2) client eligibility tracking process.
    • Assists with special projects and perform any other related duties as assigned by supervisor.
       

    Education and Certification: Bachelor's or Associate's Degree in Accounting/Finance or related field from an accredited college program and/or national certification as a medical billing specialist. Experience of 4+ years in Medical Billing functions and procedures; Cobra, Medicaid, Health Homes, OASIS and Third Party Billing processing a plus. Article 21 and 32 billing experience preferred.

    Related Skills/Knowledge: 
    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Software Skills: Advance knowledge of MS Office Suite, esp. Excel; previous experience with AIRS software is a plus. Oral communication: Speaks clearly, listens and gets clarification.
    • Excellent interpersonal skills.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC's Application Portal: Medical Billing Specialist. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position. 

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    Managing Director, Substance Abuse Services

    Position Description: The Managing Director, Substance Abuse Services, provides vision, oversight and leadership to all substance abuse services and the women’s care, prevention and support services (WCPSS). Maintaining a strong departmental culture that is client centered, outcome-oriented, data-driven, and dedicated to continuous quality improvement. Responsible for administrative, supervisory and clinical management of all services within the portfolio, especially those within the OASAS licensed out-patient substance abuse treatment programs. The Managing Director oversees coordination of seamless substance abuse treatment, support, and prevention services, ensuring all regulations are met, services are properly documented for successful billing, and quality assurance and improvement are appropriate. This position is a member of a multi-disciplinary treatment team that helps to improve overall functioning of clients by providing and overseeing the successful development and revisions of individualized care plans addressing the continuum of care and services. The Managing Director is responsible for the collaborative preparation of grant applications, program proposals, required grant program reports, budget management, and all efforts involved with obtaining and sustaining resources for GMHC. In addition, this position is an integral part of GMHC’s management team, working to set agency policies, procedures, strategies and goals.

    Essential Job Functions

    • Maintain primary responsibility over the clinical, fiscal, and quality management of the OASAS clinic, substance abuse services, WCPSS, and ensure that all providers and services are in compliance with OASAS, State of New York, and grant-funder rules and regulations, program policies and procedures and agency policies and procedures.
    • Develop treatment modalities consistent with OASAS and grant-funded regulations to ensure evidence-based, culturally competent, trauma-informed substance use disorder treatment of highest possible quality. Oversee admission and discharge process, treatment planning and case conferences for all clients being treated.
    • Related to clinic services, work collaboratively with other staff to ensure an integrated service plan is in place and is supported by all staff to address the continuum of substance abuse treatment and medical care; work with Psychiatrist to coordinate referrals, diagnostic findings, treatment interventions, and treatment plan development and review
    • Develop, implement, and monitor counseling and psycho-educational initiatives that create an accessible and available client engagement and support system. Ensure that referrals to and from agencies (linkage to, and retention in care), and collaborative efforts with other providers are maintained, thorough, and complete.
    • Coordinate and collaborate with the Department of Finance as it relates to billing and fiscal management, and with the Department of Communications as it relates to media campaigns and advertisement of services.
    • Regularly monitor reports, provide interventions, and collaboratively develop monitoring tools when necessary as they relate to projected deliverables, fiscal management and quality assurance and improvement. Ensure compliance with NY State and OASAS reporting systems.
    • Implement and maintain Triad Management systems and tools.

    Other Responsibilities

    The following duties are to be performed as assigned:

    • Develop and maintain OASAS clinic, substance abuse treatment program, WCPSS policies and procedures; plan and implement program structure and activities; and recruit, hire, train, and supervise program staff.
    • Determine program needs, priorities, and directions based on sound planning and analysis of community need.
    • Work collaboratively with the Managing Director of Mental Health & Support Services to ensure adequate coverage of Mental Health On-Call system and to provide Mental Health First Aid Training.
    • Implement quality assurance activities, including chart reviews and the development and improvement of resources and policies and procedures.
    • Carry out or assist with special projects and performs other related duties as assigned by supervisor.

    Education and Certification

    • Advanced clinical degree with professional license required (e.g., LCSW, LMHC, Licensed Psychologist), CASAC a plus.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • A minimum of five (5) years’ post-licensure experience in the chemical dependence field, two of which must be in a supervisory capacity. Experience coordinating and/or directing an OASAS licensed substance abuse out-patient program.
    • Expertise in clinical supervision, administration, program development, and OASAS regulations is required.
    • Demonstrated knowledge and skills related to treating those who chemical dependency and especially with co-occurring disorders.
    • Demonstrated competence to handle issues such as domestic violence, trauma, and interactions among populations with co-occurring disorders.
    • Proven experience managing departmental budgets.
    • Proven competence in third-party billing (e.g., Medicaid, Medicare, Commercial Insurances).
    • Demonstrated knowledge of HIV/AIDS.
    • Excellent communication and interpersonal skills, and ability to work effectively as part of an interdisciplinary treatment team.
    • Advanced skills in Office Suite, especially Outlook, Word and Excel

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Managing Director, Substance Abuse Services. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Mental Health Counselor (LCSW)

    Position Description: The Mental Health Counselor provides mental health services to individuals and groups and provides crisis intervention. Specifically, the Mental Health Counselor assesses the needs of individuals living with, and affected by, HIV/AIDS and assists with linkages to necessary services/resources related to their medical status and psychosocial needs. The Mental Health Counselor provides necessary monitoring, follow-up, and coordination of services, and actively participates in a multi-disciplinary treatment team designed to improve the overall functioning of clients by providing an individualized care plan addressing the continuum of mental health and medical care.

    Essential Job Functions

    • Conduct biopsychosocial assessments of new clients to determine their appropriateness for admission to the program.
    • Assess clients' mental health needs and refer to appropriate agencies/support services, as needed.
    • Complete comprehensive treatment plans with clients with regularly scheduled updates.
    • Provide ongoing individual, couples, and family counseling sessions using evidence-based practice interventions.
    • Provide substance use individual and group counseling, utilizing a harm-reduction approach employing motivational interviewing, pre-contemplative, and treatment-readiness interventions, as indicated.
    • Develop and facilitate psychotherapy and/or support groups.
    • Identify appropriate resources to address client needs and assist clients with identifying, building, and maintaining in-house and external support systems.
    • Coordinate, in conjunction with outside mental health providers, the provision of clients' mental health services.
    • Work collaboratively with staff to ensure that an integrated service plan is in place and addresses the continuum of mental health and medical care.
    • Participate in monthly and/or other internal chart reviews and provide feedback in a timely manner.
    • Provide all required documentation/statistics accurately and in a timely manner.
    • Provide crisis-intervention services to agency clients, including client assessment, brief counseling, referral and/or other follow-up, notifications to staff and supervisors, and documentation, as needed and as assigned.
    • Attend monthly GMHC all-staff meetings, weekly Collaborative Mental Health team meetings, semi-annual grantee meetings, and/or other trainings, as assigned.
    • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.
    • Perform related tasks as required.

    Other Responsibilities

    The following duties are to be performed as assigned:

    • Provide clinical and administrative supervision of master's-level social work and/or mental health counseling interns, as assigned, including review and supervision of clinical and administrative documentation.
    • Assist with special projects and perform other related duties, as assigned.

    Education and Certification

    • Master's degree in social work or doctoral degree in psychology required, with New York State licensure. Social work applicants must have certification in clinical social work (LCSW).

    Special Skills and Knowledge

    The successful candidate will have clinical expertise working with persons living with or affected by HIV/AIDS and/or with persons with mental health issues, experience engaging and working with LGBT adults and young adults, and knowledge of HIV/AIDS, substance use populations, and mental health counseling interventions. Excellent written, verbal, and organizational skills, including proficiency in computer systems, are required. Demonstrated ability to work effectively as part of an interdisciplinary treatment team is essential. Must be a professional and responsible person who is able to develop and maintain interagency liaisons as a means of meeting clients' needs. Bilingual in English/Spanish preferred. Some weeknight hours are necessary for service provision, and some weekend and weeknight hours are required to attend special events.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Mental Health Counselor (LCSW). Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Nutrition Program Assistant

    Position Description: The Nutrition Program Assistant (NPA) is responsible for administrative tasks and client care coordination activities associated with the delivery of nutrition and food pantry services. In addition, the NPA will be responsible for performing community coordination activities and connecting clients with medical care and supportive services at GMHC and throughout NYC.

    Essential Job Functions

    • Track and document client program participation
    • Engage in community coordination activities
    • Make and follow-up on referrals for services such as other food, nutrition and financial resources
    • Document progress notes that summarize client progress, further needs and referrals
    • Assist in client care in both the Nutrition Education and Food Pantry programs; collect client information, contact clients who have not received services in over 90 days, schedule nutrition assessment and counseling appointments, communicate with other providers as needed.
    • Enter program service and participant data into agency and other reporting systems.
    • Perform routine tasks such as filing, copying, document shredding, and mailings.
    • Assist with pantry deliveries.
    • Assemble short-term pantry food packages and occasionally distribute long-term food pantry foods to clients
    • Routine communication with all members of the care team.
    • Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service).
    • Maintain all documentation of services provided.
    • Attend other meetings as deemed appropriate and related to the scope of service.
    • Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution.

    Other Responsibilities

    The following duties are to be performed as assigned:

    • Assist with food pantry wait–list; retrieve pantry voicemails, make confirmation calls, schedule pantry enrollment appointments when needed.
    • Help maintain food pantry waiting area; restock educational materials, and program information as needed.
    • Assist with special projects and performs other related duties as assigned by supervisor.
    • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.

    Education and Certification

    • Associates Degree or Bachelor's Degree in preferred in Health or Human Services field.
    • 1–2 years of experience working in the field of HIV/AIDS or with other chronic illness.
    • Bilingual in Spanish/English helpful.
    • Familiarity with the geographic region being served.
    • Cultural and linguistic competence for the target population.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Ability to make data entries into computer database.
    • Good verbal, written, computer, communication and interpersonal skills.
    • Use of computer software&emdash;Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Must be able to lift up to 50 pounds in order to receive food deliveries. Reasonable accommodations can be made to individuals with disabilities to perform the essential functions of the job.
    • Proven experience in an office, healthcare, or customer service setting.
    • Must have very good organizational and time-management skills. Knowledge of or interest in food, nutrition, and public health is a plus.
    • Advanced skills in Office Suite, especially Outlook, Word and Excel.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Nutrition Program Assistant. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Outreach Coordinator-Geffen Center

    Position Description: To assist in the coordination and implementation of counseling, testing and referrals (including recruitment of recruiters) for participants in the d-up YMSM intervention. Assist in coordinating and conducting outreach efforts to the target populations including conducting presentations and providing counseling testing and referral services and managing CTR administrative responsibilities. Provide direct supervision to the HIV test counselor

    This position will be responsible for establishing and maintaining professional work relationships with the social network recruitment team, community leaders and stake holders, for the HBC and in particular, the target populations of transgender, homeless, substance using and juvenile justice experienced youth.

    Essential Job Functions:

    The following duties are mandatory requirements of the job:

    • Assist in the coordination and implementation of HIV prevention-related interventions and events for individuals seen under the YMSM initiative.
    • Assist in the development and implementation of presentations and trainings for social network recruiters to engage prospective recruiters and prepare them to successfully recruit their associates to HIV CTR.
    • Assist in the creation of recruitment materials, including but not limited to, a culturally sensitive recruitment palm card for the target population with all necessary details about accessing HIV testing at the Geffen Center for the d-up intervention.
    • Co-facilitate the d-up intervention and group meetings with the Program Coordinator.
    • Provide direct supervision to the HIV test counselor under the YMSM initiative.
    • Provide HIV counseling and testing pursuant to Article 27-F of the NYS Public Health Law for members of the target population, as needed.
    • Provide pre- and post-test STI counseling to clients, including but not limited to syphilis, hepatitis C, gonorrhea and Chlamydia, as needed.
    • Conduct targeted outreach to identify eligible individuals for the d-up intervention and those in need of HIV testing.
    • Assist clients in assessing risk and developing a personal risk reduction plan through interactive methods.
    • Obtain Informed Consent from all clients requesting confidential HIV ALERE Rapid testing, as well as syphilis, Hepatitis C, Gonorrhea, Chlamydia and Syphilis testing.
    • Obtain blood samples and administer all related venipuncture procedures, including finger sticks, handling of blood products, packing and shipping of specimens and proper precautionary procedures for disposal of medical waste.
    • Provide post-test counseling to those clients who have received HIV testing and assist clients, regardless of test result, in understanding the meaning of the test results.
    • Provide referrals for appropriate medical, preventive and psycho-social support services, both internal and external.

    Other Responsibilities:

    The following duties are to be performed as assigned by the supervisor:

    • Schedule clients for follow-up counseling session, provide confirmatory test results and STI test results, support and referrals as appropriate.
    • Connect clients who test HIV-positive to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
    • Connect clients who test positive for STIs to primary medical care and follow-up to confirm that client has attended first primary care medical appointment.
    • Connect clients to GMHC services as appropriate and follow-up to confirm attendance at first referral session.
    • Maintain complete records of pre/post testing, blood sampling protocols, referrals and connections to services.
    • Attend and participate in any/all trainings pertinent to Testing Center-specific model of counseling and ongoing maintenance of skills.
    • Provide counseling services to members of the target population.
    • Participate and assist in the implementation of special event testing such as testing at AIDS Walk New York, United Nations Testing Days, Pride in the City and YouthPride events.
    • Assist in the development of curricula for groups, workshops and trainings.
    • Assist in establishing and maintaining collaborative partnerships with community service providers, community leaders.
    • Assist with special projects and performs other related duties as assigned by supervisor.

    Education and Certification:

    • Bachelor’s Degree Preferred or equivalent experience in HIV Testing, Outreach to hard to reach populations and YMSMOC.
    • Certificate of completion from NYS Department of Health or State AIDS Institute.
    • Training for Pre- and Post-test HIV Counseling.
    • New York State Phlebotomist certification.

    Special Skills and Knowledge:

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Knowledge of record keeping procedures, including completion of appropriate venipuncture authorization forms and medical records.
    • Thorough knowledge of the NYS DOH Names Reporting and Partner Notification law.
    • Knowledge of STD transmission and prevention.
    • Knowledge of psychosocial issues faced by clients with the decision to test or not to test for the HIV virus, and those post-testing issues confronting clients who exhibit positive or negative results.
    • Bilingual English/Spanish required.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Outreach Coordinator-Geffen Center. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Outreach Worker
     

    Position Description: Conducts outreach to locate, engage and attempt to enroll eligible patients into the Health Home. Ensures efficient and successful access and linkage to the full array of necessary physical and behavioral health services. Coordinates effective communication between all team members to the ultimate benefit of the patient.

    Essential Job Functions

    • Coordinates effective communication between all team members to the ultimate benefit of the patient.
    • This position maintains cooperative relationships with Clinical Care Management Supervisor, helping to assure to assure high quality, timely and effective provision of services to clients.
    • Interacts with other members of the Case Management unit and other GMHC departments for case conferencing. Also maintains professional relationships with other agencies, government agencies, and resources in the community.

    Other Responsibilities

    The following duties are mandatory requirements of the job:

    • Locate and educate potential enrollees for the program and inform them of their eligibility;
    • Answer questions and obtain consent forms from enrollees;
    • Verifies Medicaid eligibility and program enrollment.
    • Running e-paces to determine MA eligibility before going in the field.
    • Obtain medical documentation on eligibility on all client while completing Intake.
    • Complete Brief Screening;
    • Educate enrollees about the Health Home and what it means to be a member.
    • Answer questions about Health Home services.
    • Obtain consent for enrollment.
    • Complete Brief Screening (may be completed by Care Manager).
    • Schedule first appointment with Care Managers.
    • Re-connect with pre-existing enrollees who are lost to contact.
    • Updates and maintains client chart records, drafts correspondence and completes and updates quality assurance documentation tools.
    • Prepares, revises, contributes to and maintains a calendar reflecting outreach activities each week.
    • Records rounds meetings of the team, notes future schedule changes and appointments, and prepares weekly report of outreach outcomes.
    • Performs screenings of clients interested in case management services.
    • At the direction of the Asst. Director and Clinical Case Manager Supervisor, contacts clients for appointment scheduling, appointment reminders and conducts follow up to confirm attendance with CM teams.
    • Filing, faxing and other duties as assigned by the Clinical Case Manager Supervisor.
    • Comply with quality standards and productivities of GMHC funders.

    Education and Certification:

    Proven experience working directly with diverse populations such as people infected/ affected by HIV/AIDS, substance use, psychiatric conditions, chronic illnesses, homelessness or other disabilities.

    Special Skills and Knowledge

    • In addition to the above listed job responsibilities and educational requirements, the ideal candidate for this [position possess most or all of the following:
    • Minimum of one year experience providing direct services to seriously mentally ill and/or substance abusing population required. Effective oral/written/interpersonal communication skills required. Computer fluency preferred. Bilingual skills preferred, and may be required as determined by operational needs.
    • Experience with Microsoft Office Suite including Word and Outlook calendaring, and Excel is required. This position requires excellent organizational abilities.

    Relationships

    Maintains cooperative relationships with Clinical Care Management Supervisor, helping to assure to assure high quality, timely and effective provision of services to clients. Interacts with other members of the Case Management unit and other GMHC departments for case conferencing. Also maintains professional relationships with other agencies, government agencies, and resources in the community.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Outreach Worker. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Peer Care Navigator (Part-Time)

    The Peer Care Navigator will provide TGNC-focused patient navigation to HIV positive and high risk negative TGNC clients. This will be done by conducting assessments, enrolling clients into case management programs, providing health education and various other services. The Care Navigator will employ social networking strategies to engage and educate clients and will host community discussions about HIV treatment and support services available for the TGNC community. The Care Navigator must be knowledgeable about community resources, including educational, social and emotional support services, available to TGNC clients.. Duties may also include recruiting clients , administering questionnaires, data gathering, maintaining patient databases, assisting with event organizing, and performing various administrative tasks.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Screening and Intake.
    • Health promotion, health education and risk reduction counseling.
    • Appointment reminder phone calls.
    • Accompaniment to appointments.
    • Follow-up on missed appointments, and scheduling and rescheduling appointments.
    • Address barriers to appointment adherence by arranging for mental health, Substance use, child care, transportation, and translation services.
    • Home visits.
    • Assistance with entitlements/insurance applications.
    • Motivational interviewing and goal setting.
    • Routine communication with all members of the care team.
    • Participate in clinic-based case conferences.
    • Provide treatment education and adherence support.
    • Routine communication with all members of the care team.
    • Complete and submit documentation of services provided in a timely and efficient manner (e.g., within two business days past the provision of service).
    • Maintain all documentation of services provided.
    • Attend other meetings as deemed appropriate and related to the scope of service.
    • Adhere to workplace policies and procedures, including confidentiality, documentation, channels of communication, workplace culture, dress code, and conflict resolution.

    Other Responsibilties:
    The following duties are to be performed as assigned by the supervisor:

    • Assists with special projects and performs other related duties as assigned by supervisor.

    Education and Certification

    • HS Diploma or GED required

    Related Skills and Knowledge:

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Ability to make data entries into computer database.
    • Knowledge of resources for PWAs and their support networks.
    • Good verbal, written, computer, communication and interpersonal skills.
    • Use of computer software --Microsoft Office Suite including Word and Outlook calendaring, and Excel.
    • Bilingual in Spanish/English helpful.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Peer Care Navigator. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Peer Counselor

    Conduct confidential HIV pre and posttest counseling both on-site and off-site in accordance with the Geffen Center policy and procedure and Centers for Disease Control Best Practices for HIV pre and posttest counseling.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Conduct HIV pre and posttest counseling, including STI testing, in accordance with the Geffen Center policy and procedure & ensure confidentiality of client information in accordance with NYS Confidentiality laws (Article 27F of the Public Health Law and Health Information Portability Protection Act &emdash; HIPPA), with possible breaches or concerns immediately communicated to the Associate Director.
    • Provide appropriate referrals for clients testing at the center to ensure continuum of care and document referrals in AIDS Institute Reporting System.
    • Ensure clients testing positive are linked to their first medical appointment and services are document in AIRS referral and referral verification.
    • Assist clients navigating and accessing service systems.
    • Enter HIV and STI results, results, given, and referrals in AIDS Institute Reporting System as well as data entry into eShare.

    Other Responsibilties:
    The following duties are to be performed as assigned by the supervisor:

    • Enter HIV and STI results, results, given, and referrals in AIDS Institute Reporting System.
    • Attend weekly program update meetings with Linkage to Care Team.
    • Attend monthly supervision meetings with Recruitment Coordinator.
    • Ability to maintain a flexible schedule to perform job responsibilities, which will include working weekends, late nights and early morning hours.
    • Ability to work in all types of weather.
    • Ability to multi-task and conduct testing, outreach, and recruitment, if needed to work across multiple grants and meet deliverables as assigned.
    • Document services rendered to clients seen in the testing center, off-site, and on the mobile testing unit.
    • Any other duties as assigned.

    Education and Certification

    • High school diploma or General Equivalency Diploma.
    • New York City Department of Health Certificate in HIV Test Counselor Training or the ability to obtain certificate through attendance at an AIDS Institute Authorized training center and/or attended at the Geffen Center Test Counselor Training.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • HIV pre-posttest counseling experience.
    • Strong interpersonal and counseling skills.
    • Ability to work as part of multi-disciplinary team.
    • Ability to multi-task in a fast -paced, outcomes oriented environment.
    • Knowledge of Microsoft Office Suite, which includes: Excel, Word, and PowerPoint.
    • Ability to interface with clients, GMHC staff and external partners.
    • Knowledge of HIV/AIDS related issues including, but not limited to: HIV counseling and testing.
    • HIV confidentiality, Harm Reduction, and risk-reduction counseling.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Peer Counselor. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Senior Accountant
     

    Position Description: Ensure the integrity of accounting information by recording, verifying, entering, reviewing, and reconciling transactions, which impact GMHC's general ledger and financials. Work closely with the Controller to ensure accurate monthly closes and an adjustment-free year-end audit.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Prepare accurate and timely financial statements in accordance with GMHC's established schedule and compliance with Generally Accepted Accounting Principles (GAAP) principles.
    • Prepare account reconciliations to ensure accurate financial reporting and general ledger maintenance.
    • Reconcile various balance sheet accounts.
    • Perform monthly bank reconciliations.
    • Analyze financial statements for discrepancies and other issues that should be brought to the Controller's attention.
    • Review monthly financial results, analyze variances to budget and prior year, and investigate causes of key variances.
    • Review payroll as prepared biweekly by GMHC's Payroll Accounting Associate.
    • Review accuracy of journal entries prepared by other members of the Accounting team and post journal entries to GMHC's general ledger.
    • Assist preparing year-end analysis schedules required by Auditors, including templates required for the Not-for-Profit tax return (Form 990).
    • Follow-up on correspondence with the IRS and State authorities regarding annual tax filings.
    • Prepare ad-hoc spreadsheets and reports as required.
    • Prepare detail and summary analyses of budgets.
    • Assist on treasury functions: supervise preparation of daily wire transfers, weekly and monthly A/P checks, and maintain the daily cash activity log of all bank accounts.

    Other Responsibilities

    • Assist with special projects and performs other related duties as assigned by supervisor.
    • Provide back-up support for other fiscal operations.

    Education and Certification

    • Bachelor's Degree in Accounting required

    Special Skills and Knowledge

    • In-depth knowledge of GAAP and not-for-profit accounting.
    • Advanced Excel skills, including VLOOKUP and pivot tables.
    • Accuracy and attention to detail and strong work ethic.
    • Aptitude for numbers and quantitative skills.
    • Strong problem solving and analytical skills.
    • Ability to function well in a team-oriented environment.
    • Ability to build relationships at all levels of the organization.
    • Pro-active, open-minded & have a flexible approach.
    • Ability to prioritize & multi-task.
    • Good written and verbal communication to all stakeholders.
    • Ability to work in a fast-paced environment.
    • Ability to work independently, while also participating collaboratively as part of a team and accepting responsibilities from supervisors Abila's MIP, a plus.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Senior Accountant. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Staff Attorney
     

    Position Description:Provides civil legal services to GMHC clients in a range of legal areas, including, immigration legal services, family law, HIV confidentiality, bankruptcy, advance directives, employment law, food stamps, social security and other entitlements, HIV discrimination law, disability law, health care access, and landlord-tenant law. Tracks all activities, including, the provision of services and the achievement of outcomes in appropriate daily logs, an electronic database, and an individual dashboard. Assists with the preparation of monthly and other reports, and works to make sure that the department is audit-ready.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Provides direct legal services and representation to clients in the area of immigration legal services, family law, HIV confidentiality, bankruptcy, advance directives, employment law, food stamps, social security and other entitlements, HIV discrimination law, disability law, health care access, and landlord-tenant law.
    • Participates in client 'walk in' and follow up and helps maintain immigration appointments calendar.
    • Monitors contract compliance by ensuring that client charts contain all necessary documentation.
    • Assists the Senior Managing Director with the production and submission of monthly reports.
    • Assists in provision of trainings for in-house staff and outside partners, including, community-based organizations and governmental.
    • agencies.

    • Adheres to department policies regarding confidentiality, intakes, documentation requirements, client follow-up, maintenance of daily log, entry of data into applicable databases, channels of communication, workplace culture, dress code, and conflict resolution.
    • Assists with special projects and performs other related duties as assigned by the Senior Managing Director.
    • Attends relevant department and agency meetings.

    Education and Certification

    • Must be a graduate of an accredited law school.
    • Must be admitted to practice law in New York State.
    • Must be admitted or eligible for admission in either the Southern or Eastern District of New York.
    • Must be registered with the Office of Court Administration.

    Special Skills and Knowledge

    • Should have a minimum of two years'experience or the equivalent thereof in at least three of the department's practice areas.
    • Should be computer literate.
    • Should be fluent in one language other than English, ideally a language that reflects the linguistic needs of the department's clients.
    • Must have excellent communication and interpersonal skills.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Staff Attorney. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Temporary Coordinator, Data Analysis
     

    Position Description: The primary responsibility of the Coordinator, Data Management will be to orchestrate and monitor the ongoing collection and entry of client and service-level data in a web-based program services database (eSHARE), and conduct quality assurance activities to ensure the accuracy of the information. The Coordinator, Data Management will serve as a liaison between the Intake, Programs, Information Systems and Analytics & Evaluation departments in issues related to eSHARE. S/he will interact with department directors and/or coordinators to ensure client and service level information is captured and reported accurately in eSHARE.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    • Monitors client level data in eSHARE for DOHMH/PHS programs within the agency; manages data entry roles and responsibilities.
    • Conducts quality assurance activities to ensure the accuracy of the data entered into eSHARE; reviews monthly Master Itemization Reports from Public Health Solutions for discrepancies and makes corrections to service records as needed.
    • Identifies and troubleshoots potential data entry problems.
    • Provides training & technical assistance to EHR and data entry portal users.

    Other Responsibilities

    The following duties are to be performed as assigned by the supervisor:

    • Fulfills ad-hoc data requests.
    • Develops and maintains database-linked refreshable Excel reports.
    • Serves as Evaluator for specified programs in Triad management structure.
    • Provides training and general support for the electronic health record system.
    • Serve as Evaluator for portfolio of programs.

    Education and Certification

    • Bachelor's Degree

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Excellent computer skills, including advanced MS Word, Excel, and relational databases.
    • Excellent written, oral and interpersonal skills.
    • Demonstrated analytical and problem solving skills.
    • Excellent organizational skills.
    • Detail oriented.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Temporary, Coordinator Data Analysis. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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    Vice President of Communications and Marketing
     

    Position Description:Lead GMHC's communications and marketing strategy and analysis in support of the Agency's mission. Develop a powerful vision for the Agency's communications function. Articulate a clear internal philosophy on the role of communications strategy, including messaging, that complements and supports multiple areas and audiences. Set priorities and monitor performance of GMHC's Communications strategy. Promote GMHC's programs and services, which are world-renowned and have led the path for activism and legislative change throughout the agency's history.

    Essential Job Functions

    The following duties are mandatory requirements of the job:

    Communications

    • Create and implement a Communications Strategy to further GMHC's mission, including but not limited to, raising the Agency's profile, partnering with other Community Based Organizations, and maintaining the brand of the Agency as well as the brand of the CEO.
    • Oversee the Agency's communications plan in a manner that helps various departments throughout the Agency achieve their goals, including the Executive Office, Programs, Policy, Development, and Community Outreach.
    • Promote GMHC's and the HIV/AIDS and LGBT movements' priorities in print, electronic media, and social media by generating press releases, op-eds, letters to the editor, blog posts, and other original content.
    • Represent GMHC in press interviews including television and radio, when requested by the CEO.

    Marketing/Branding

    • Position GMHC as a high impact national leader.
    • Create a data-driven content strategy for GMHC's digital channels, including website and social media.
    • Ensure a unified voice for the Agency, particularly on issues and audiences that cut across multiple initiatives.
    • Oversee the Creative Services Department to enhance GMHC's visual brand and the work of various departments throughout the agency.
    • Direct the development of new, exciting, and engaging content to reach target audiences including digital, media, collateral materials, and events, driven by an up-to-date editorial calendar.

    Community Outreach

    • Oversee the Community Outreach department to ensure the maintenance of referral accounts as well as appropriate and successful referrals to GMHC services.
    • Oversee the creation and maintenance of a model for developing a pipeline of clients/new business in the context of community-based mental health and substance use clinics.
    • Ensure ways to create systemic flows of clients into services through community partnerships.
    • Ensure the cultivation of new opportunities for agency to agency relationships that will yield referrals of clients to all GMHC services.

    General Management

    • Develop and implement the strategic initiatives of the Communications Department in partnership with the CEO and the entire Senior Management Team.
    • Manage the Director of Business Development and oversee the outreach efforts to new clients for GMHC's Mental Health and Substance Use clinics, as well as our Health Homes.
    • Manage the Communications Department staff to ensure proficient implementation of work plans, dashboards, and the practical management of the Department's budget.
    • Supervise, coach, and mentor staff to build the skills necessary to effectively execute the Agency's communications strategy.
    • Manage GMHC's public relations, including relationships with consultants.
    • Create a welcoming and professional environment for all volunteers and embrace the value of volunteerism at GMHC.

    Education and Certification

    • Bachelor's degree required.
    • Master's degree in Communications, Public Relations, or Public Administration preferred.

    Special Skills and Knowledge

    In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following:

    • Strong management skills and experience leading in-house communications teams is required, as is the ability to work collaboratively with, and provide support to the CEO and the rest of the Senior Management Team.
    • Excellent writing skills, interpersonal skills, public speaking skills, and comfort delivering testimony and interacting with the media is required.
    • Knowledge of HIV/AIDS and health policies and related political and human rights issues required.
    • Ability to work with, motivate, and develop communications strategies with colleagues, the Board of Directors, clients, and key volunteers is required.
    • Demonstrated success working with diverse communities and working together across differences toward shared goals is required. This includes diversity of race/ethnicity, class, gender, age, political perspective, ability, sexual orientation, religion/non-religion, and citizenship.
    • Excellent oral and written communication skills.
    • Excellent interpersonal skills.
    • Evidence of the practice of a high level of confidentiality.
    • Excellent organizational skills.

    How to Apply: Applicants should submit their cover letter and resume online through GMHC’s Application Portal: Vice President of Communications and Marketing. Please note that your cover letter, which must include salary requirements and résumé, should be combined into one document for submission through the application portal. Applications received without cover letters will not be considered for the position.

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